Shipping policy

Shipping Policy

At Nivella, we work to process and ship your order as quickly as possible.

Orders are typically delivered within 6–12 business days after they have been shipped.

Please note that weekends and holidays are not included in the estimated delivery time.

Once your order has shipped, you will receive a confirmation email with your tracking information.

Tracking updates may take a few days to appear after your order is shipped.

Delivery times may be affected by high order volumes, weather conditions, customs, or carrier delays.

Nivella is not responsible for delays caused by the shipping carrier or circumstances outside our control.

Customers are responsible for entering the correct shipping address at checkout.

Please contact us as soon as possible if you notice an error. Once an order has been shipped, we may not be able to update the address.

For questions about your order, contact:

Nivella Customer Support
Email: shopnivellastore@outlook.com